Position Title: Senior Advancement Coordinator
Work Location: Columbus, OH; Hybrid Flexibility
Employment/FLSA Status: Full-Time, Non-Exempt
Reports To: Manager of Advancement
Salary Range: $50,000 + bonus opportunity

About Besa
Besa is on a mission to transform the volunteer experience by bringing the community together in meaningful, impactful ways. Besa is an Albanian term that means “to keep the promise,” and more than a decade into its work, Besa is keeping its promise to Central Ohio. Since launching in 2012, our agency has rallied 81,000 volunteers, giving 210,000 hours through 13,600 service projects, and it has facilitated $97M in community impact. This mission extends beyond numbers; it’s about strengthening the very fabric of our community. By connecting individuals with opportunities to give back, Besa fosters a sense of unity, compassion, and shared responsibility. Through these collective efforts, we address immediate needs, build lasting relationships, and contribute to the overall well-being and resilience of our community.

About the Role
Besa is seeking a Senior Advancement Coordinator to drive data-driven insights that enhance donor engagement and optimize fundraising operations. In this role, you will oversee the management of our advancement systems, foster strong relationships with key stakeholders through effective donor recognition and tracking, and leverage data to inform engagement strategies and decision-making processes.

Besa’s revenue is evenly split between earned income from our social enterprise and contributed income from philanthropy. As Senior Advancement Coordinator, you’ll play a key role in supporting and strengthening our diverse fundraising programs that fuel our mission.

Working alongside a dedicated team, you’ll apply your analytical and organizational skills to advance our annual goals and day-to-day operations. If you’re a detail-oriented, customer-centric problem solver with a passion for using data to drive impact, we’d love to have you on our team.

Primary Responsibilities

• Maintain and grow Besa’s CRM (Kindful) and support associated systems (HubSpot) to enhance audience engagement and analyze trends.
• Develop and maintain donor dashboards and reports that provide relevant and actionable information about donor health and audience segmentation to inform fundraising and marketing strategies.
• Oversee the team’s responsibilities for managing gift entry and correspondence, data integrity, privacy, and reporting.
• Support prospect research and prepare Besa leadership for productive funder cultivation and solicitation meetings.
• Increase donor engagement and cultivation by supporting an array of fundraising events throughout the year.
• Stay informed of new giving trends and technologies that support Besa’s advancement program, including direct mail campaigns and social media fundraising.
• Provide consistently prompt, friendly customer service to all stakeholders.
• Undertake additional duties as assigned, contributing flexibly to the dynamic needs of the organization and furthering the overall mission of Besa.

Our Ideal Candidate

• A proven track record with three years of experience in data analytics, predictive modeling and data visualization, preferably in a fundraising or non-profit environment.
• Experience in donor relations and advancement operations; including working with donor segmentation, and donor and grant tracking.
• Strong project management skills, with the ability to effectively work within and inspire a team.
• Excellent verbal and written communication skills, with the ability to present complex analytical concepts and findings to both technical and non-technical audiences.
• Proficient using technology, including Kindful, Windfall, Hubspot, Salesforce, Microsoft Office, and Adobe Suite.
• Proficiency in CRMs including administrative configuration, reporting, dashboards, prospect and constituent management, data integrity, and related financial requirements.
• Experience with EOS/Traction preferred.
• Committed to the mission of Besa and a desire to change the world with us.

Position Details
To succeed in this role, the individual must effectively perform each essential duty. The physical demands and work environment outlined below are representative of those encountered while fulfilling the essential functions of this position. Reasonable accommodations can be arranged for individuals with disabilities.

• Regularly use a computer and engage with co-workers in both office and virtual environments.
• Frequently stand or sit to complete work, with occasional lifting and movement of up to 40 pounds.
• Reliable transportation is required due to occasional local travel, including a valid Ohio Driver’s license.
• Responsible for providing a phone and ensuring an adequate workspace for completing all work.

Why Besa
At Besa, our unwavering commitment to our mission is the heartbeat of our organization. We hold these core values close to our hearts, and we seek team members who share in this ethos:

• Lead with Heart: We approach every situation with empathy, open hearts, and open minds. We support our teammates internally as passionately as we support others externally. We empower each other to do good work and enthusiastically roll up our sleeves to dive in at any level needed.
• Be Fearless: We think forward. We welcome ideas. We take risks. We remain agile. We aren’t afraid to fail, because failure brings learning, and learning prompts change.
• Bring People Together: We value human connection and strive to strengthen it and inspire it through people and technology. We nurture a collaborative culture driven by a strong sense of community. We communicate openly with love and respect.
• Serve with Kindness: We are present. We actively listen. We genuinely care. We embrace our best, most authentic selves, and we help others do the same by providing a sense of purpose. And we do it with joy. We strive daily to be the good—together.
  

Joining Besa means embracing these core values, contributing to a mission-driven environment, and being part of a team that seeks to make a positive impact on the world, one connection at a time.

What We Offer
Joining Besa comes with a range of benefits aimed at supporting your well-being, professional growth, and alignment with our mission:

• Energetic and collaborative team environment passionately dedicated to our mission of doing good.
• Flexible hybrid work environment that values work-life balance.
• Award-winning entrepreneurial nonprofit making a positive impact.
• Headquarters located in Columbus, Ohio’s Brewery District, within a collaborative and inspiring workspace.
• Generous PTO policy, Summer Fridays, and an additional 10 paid holidays.
• Competitive health and dental benefits, along with retirement and short-term and long-term disability benefits.
• Participate in volunteering activities, team retreats, and immerse yourself in a vibrant company culture.

Click here to apply.