Position Title: Volunteer Experience Intern
Work Location: Hybrid
Employment/FLSA Status: Temporary Contract
Reports To: Nonprofit Partnership Director

About the Organization
In 2012, Besa launched a mission to reinvent the volunteer experience. We make giving back easy and transformative to power a wave of civic engagement that lifts us all. By fostering relationships with business partners, community volunteers, donors, and more than 150 nonprofits, Besa has rallied 70,000 volunteers to give 165,000 hours and complete 11,300 volunteer experiences — resulting in more than $80M in community impact.

About the Role
We are looking for an enthusiastic and responsible intern passionate about civic engagement to join our growing organization. As the Volunteer Experience Intern, you will be responsible for supporting the administrative and community engagement functions of the Nonprofit Partnerships department.

Primary Responsibilities

  • Provide exceptional customer service, ensuring effective and timely communications to internal and external partners and team members.
  • Partner with the Nonprofit Partnership Director to prospect new nonprofit partners.
  • Maintain databases of volunteer experiences for community and business partners.
  • Maintain databases related to nonprofits and impact areas.
  • Lead volunteer experiences when necessary.
  • Participate in business-critical operations, including Besa supply drives, annual fundraisers, and other duties as assigned by volunteer team leadership.

Our Ideal Candidate

  • Experience developing projects and events, from inception to execution, with a keen eye for detail and organization.
  • Effective and engaging communicator, both written and verbal.
  • Exhibits professionalism, optimism, and enthusiasm; enjoys working with diverse constituents; and thrives in a collaborative environment.
  • Creative problem solver, committed to high-touch customer service, and responsive to partner needs.
  • Proficient in using technology, including Basecamp, Airtable, Google Drive, Adobe Cloud, and Microsoft Office.
  • Committed to the mission of Besa and a desire to change the world with us.
  • Must be fully vaccinated for COVID-19 and be willing to follow CDC protocols, including mask-wearing.
  • Committed to the mission of Besa and a desire to change the world with us.

Work Environment
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The physical demands and work environment described in this job description are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer and communicate with co-workers in an office and virtual environment. The employee is frequently required to stand or sit to complete work and may occasionally lift and/or move up to 40 pounds.

What We Offer

  • Energetic and collaborative team driven by a mission to do good.
  • Award-winning, entrepreneurial nonprofit.
  • Headquartered in German Village in a collaborative workspace.
  • Professional development opportunities.
  • Volunteering, team retreats, and a great company culture.

To apply, please send your resume and cover letter to